Frequently Asked Questions
Find answers to the most common questions about our products, shipping, returns, and more.
We offer standard shipping (5-7 business days) and express shipping (2-3 business days). Orders are processed within 24 hours on business days.
Yes, we offer Cash on Delivery (COD) for orders within India. A small COD fee may apply depending on your location.
We accept returns within 30 days of delivery. Items must be unused and in original packaging. Please contact our support team to initiate a return.
Absolutely! All our products are made from pet-safe, non-toxic materials. We prioritize your pet's health and safety in every product we create.
Once your order ships, you'll receive a tracking number via email. You can use this to track your package on our website or the courier's tracking page.
You can reach us via email at support@yourstore.com or through our contact form. We typically respond within 24 hours on business days.